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My personal opinion on "Customer Service"

I believe that it's important for you to understand that, unlike the way most of the big dealers treat us, our relationship doesn't end when your payment is received and your equipment is delivered. While I certainly don't pretend to be anything close to an "expert," feel free to contact me with any questions or comments. While I do my best to give you great prices, the thing I'm most proud of isn't simply saving you money, it's the personal caring for another human being (especially photographers:) who is struggling to deal with life and light and photographic creativity; I guess it's what the big guys call "customer service," but rarely actually deliver. While I certainly can't "guarantee" to solve any problem, or even to offer sound advice, at least I'll try my best. I think that is the most important part of our transaction; the caring of one living creature for the well-being and success of another. It's what makes us different from (and, hopefully, better than) the cockroaches and reptiles (and lawyers:). So, thanks for your bid/purchase, and don't forget that I'll do my best to help whenever I can. Take care, and, as always, take (or better yet, "make") lots of great pictures!

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